Conference paper · 2021

Novel User Preference Recommender System Based on Twitter Profile Analysis

Narasimha Rao VajjhalaiD, Sandip RakshitiD, Michael Oshogbunu & Shafiu Salisu

Soft Computing Techniques and Applications: Proceeding of the International Conference on Computing and Communication (IC3 2020), Advances in Intelligent Systems and Computing, vol. 1248, pp. 85–93, Springer Singapore · Published

Scopus

Summary

Vajjhala et al. (2021) built a recommender system, on the IBM Watson artificial intelligence platform, that mines and analyses a user’s Twitter profile and timeline to identify interests and recommend relevant products and services. The experimental output displayed the category of goods and services the user is most likely to consume, and the authors report a strong correlation between the category of products and services a user consumes and their tweets. The abstract does not report the number of users, evaluation protocol or correlation statistics.

Practical implication. E-commerce services can use a person’s own public social media activity as the preference signal, a cold-start-friendly source of personalisation.

The Problem
Conventional recommender systems lack interactive ways to adjust recommendation weights and ignore the interests users express on social media.
The Methodology
System design and experimental evaluation: mining and analysis of Twitter profiles and timelines on the IBM Watson platform to predict product and service categories, with a reported correlation between consumed categories and tweet content.
The Core Finding
A recommender built on IBM Watson that mines a user’s Twitter profile and timeline predicted the category of goods and services the user is most likely to consume, and the authors report a strong correlation between consumed categories and tweet content.
The Citation
Vajjhala, N. R., Rakshit, S., Oshogbunu, M., & Salisu, S. (2021). Novel User Preference Recommender System Based on Twitter Profile Analysis. In S. Borah, R. Pradhan, N. Dey, & P. Gupta (Eds.), Soft Computing Techniques and Applications: Proceeding of the International Conference on Computing and Communication (IC3 2020) (pp. 85–93). Springer Singapore. https://doi.org/10.1007/978-981-15-7394-1_7

The summary, key findings, methods, implications and relevance notes on this page are this website’s own description of the paper, written from the published abstract and text. The official abstract and citation details are given further down.

Key findings

  1. Finding 1. A key shortcoming of existing recommender systems identified by the authors is the lack of interactive methods to dynamically change the weights of recommendation algorithms.
  2. Finding 2. The proposed system uses a user’s Twitter profile and tweets to identify interests and recommends relevant products and services, by mining and analysing the Twitter timeline.
  3. Finding 3. The recommender is built on the IBM Watson AI platform; experimental results displayed the category of goods and services the user is most likely to consume.
  4. Finding 4. The authors report a strong correlation between the category of products and services a user consumes and the content of their tweets.

Source: Vajjhala et al. (2021), Soft Computing Techniques and Applications: Proceeding of the International Conference on Computing and Communication (IC3 2020), Advances in Intelligent Systems and Computing, vol. 1248, pp. 85–93, Springer Singapore. DOI: 10.1007/978-981-15-7394-1_7

The study in detail

What question does this paper answer?

Can a user’s Twitter profile and timeline be mined to infer their interests and recommend relevant products and services, addressing the lack of interactive ways to adjust recommendation weights in conventional recommender systems?

What did the study find, in detail?

The proposed system mines and analyses a user’s Twitter profile and tweets to identify interests and then recommends relevant products and services. Built on the IBM Watson AI platform, the experimental output displayed the category of goods and services the user is most likely to consume, and the authors report a strong correlation between the category of products and services a user consumes and their tweets.

Why does it matter?

Recommender systems help consumers make informed, personalised decisions, but most lack interactive control over algorithm weights. Using a person’s own public social media activity as the preference signal offers e-commerce services a cold-start-friendly source of personalisation.

Methods and data

Design, data and results of Novel User Preference Recommender System Based on Twitter Profile Analysis
QuestionCan Twitter profile and timeline analysis drive personalised product and service recommendations?
DesignSystem development with experimental demonstration
DataUsers’ Twitter profiles and tweets (timelines)
PlatformIBM Watson artificial intelligence platform
Main resultThe system displayed the category of goods and services a user is most likely to consume, with a strong correlation between consumed categories and tweets
ImplicationSocial media text can serve as a preference signal for personalised e-commerce recommendation
CitationVajjhala et al. (2021) · DOI 10.1007/978-981-15-7394-1_7

Definitions and key terms

Recommender systems
Systems that can help provide preference-based personalised services to consumers and help them make informed decisions. — as used in Vajjhala et al. (2021)
Twitter profile and timeline analysis
Mining and analysis of a user’s Twitter profile and tweets to identify the user’s interests, which the proposed system uses to recommend relevant products and services. — as used in Vajjhala et al. (2021)

All key terms across the publications →

Abstract

Recommender systems can help provide preference-based personalized services to consumers and help them make informed decisions. However, a key shortcoming of the recommender systems is the lack of interactive methods to dynamically change the weights of recommendation algorithms. Our proposed system uses the Twitter profile and tweets to identify the interests of a user and then recommends the relevant products and services to that user. Our recommendation system is built to predict and personalize products and services based on the result of mining and analyzing the user’s Twitter timeline. The proposed recommender system is built upon an artificial intelligence platform called IBM Watson. The experimental result from the platform displayed the category of goods and services the user is most likely to consume. Our recommender system also showed a strong correlation between the category of products and services a user consumes and his/her tweets.

Abstract as published in Soft Computing Techniques and Applications: Proceeding of the International Conference on Computing and Communication (IC3 2020).

Keywords: Personalization; Collaborative; Recommender; E-commerce; Twitter; Mining; Hybrid; Retrieval

Limitations

  • The abstract does not report the number of users, evaluation protocol or correlation statistics behind the reported relationship.
  • Based on Twitter (now X) data and the IBM Watson platform as available at the time of the study.

Practical implications

  • E-commerce services can treat social media text, such as a user’s Twitter profile and tweets, as a preference signal for personalised product and service recommendations.
  • Researchers citing the reported strong correlation between consumed categories and tweets will not find the number of users, evaluation protocol or correlation statistics in the abstract.
  • For researchers studying user profiling from Twitter/X data, the recommender reflects Twitter (now X) data and the IBM Watson platform as available at the time of the study.

Drawn from Vajjhala et al. (2021), Soft Computing Techniques and Applications: Proceeding of the International Conference on Computing and Communication (IC3 2020), Advances in Intelligent Systems and Computing, vol. 1248, pp. 85–93, Springer Singapore.

When this research may be relevant

This paper may be relevant to researchers studying social-media-based recommender systems, user profiling from Twitter/X data, personalisation in e-commerce, hybrid recommendation approaches, and applications of the IBM Watson platform.

Research topics addressed: recommender systems; personalisation; Twitter data mining; social media analytics; user profiling; IBM Watson; e-commerce; hybrid recommendation; text mining; consumer preference prediction

How to cite

APA 7
Vajjhala, N. R., Rakshit, S., Oshogbunu, M., & Salisu, S. (2021). Novel User Preference Recommender System Based on Twitter Profile Analysis. In S. Borah, R. Pradhan, N. Dey, & P. Gupta (Eds.), Soft Computing Techniques and Applications: Proceeding of the International Conference on Computing and Communication (IC3 2020) (pp. 85–93). Springer Singapore. https://doi.org/10.1007/978-981-15-7394-1_7
MLA 9
Vajjhala, Narasimha Rao, et al. “Novel User Preference Recommender System Based on Twitter Profile Analysis.” Soft Computing Techniques and Applications: Proceeding of the International Conference on Computing and Communication (IC3 2020), edited by Samarjeet Borah et al., Springer Singapore, 2021, pp. 85–93. https://doi.org/10.1007/978-981-15-7394-1_7.
IEEE
N. R. Vajjhala, S. Rakshit, M. Oshogbunu, and S. Salisu, “Novel User Preference Recommender System Based on Twitter Profile Analysis,” in Soft Computing Techniques and Applications: Proceeding of the International Conference on Computing and Communication (IC3 2020), S. Borah, R. Pradhan, N. Dey, and P. Gupta, Eds. Springer Singapore, 2021, pp. 85–93, doi: 10.1007/978-981-15-7394-1_7.
BibTeX
@inproceedings{vajjhala2021twitter,
  title = {Novel User Preference Recommender System Based on Twitter Profile Analysis},
  author = {Vajjhala, Narasimha Rao and Rakshit, Sandip and Oshogbunu, Michael and Salisu, Shafiu},
  booktitle = {Soft Computing Techniques and Applications: Proceeding of the International Conference on Computing and Communication (IC3 2020)},
  series = {Advances in Intelligent Systems and Computing},
  editor = {Borah, Samarjeet and Pradhan, Ratika and Dey, Nilanjan and Gupta, Phalguni},
  pages = {85--93},
  year = {2021},
  publisher = {Springer Singapore},
  doi = {10.1007/978-981-15-7394-1_7},
  url = {https://doi.org/10.1007/978-981-15-7394-1_7}
}
RIS
TY  - CPAPER
TI  - Novel User Preference Recommender System Based on Twitter Profile Analysis
AU  - Vajjhala, Narasimha Rao
AU  - Rakshit, Sandip
AU  - Oshogbunu, Michael
AU  - Salisu, Shafiu
ED  - Borah, Samarjeet
ED  - Pradhan, Ratika
ED  - Dey, Nilanjan
ED  - Gupta, Phalguni
T2  - Soft Computing Techniques and Applications: Proceeding of the International Conference on Computing and Communication (IC3 2020)
T3  - Advances in Intelligent Systems and Computing
PY  - 2021
DA  - 2020/11/28
VL  - 1248
SP  - 85
EP  - 93
PB  - Springer Singapore
SN  - 2194-5357
DO  - 10.1007/978-981-15-7394-1_7
UR  - https://www.narasimharao.net/research/twitter-profile-recommender-system-ibm-watson/
LA  - en
ER  - 
Download citation:BibTeXRISCSL-JSONMarkdown

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